Welcome to HeloxAi. By using our site, app, or services, you agree to these Terms & Conditions. Please read them carefully before using our platform.
1. Acceptable Use
You agree to use our services lawfully and responsibly. You may not use the platform to:
- Generate or share harmful, illegal, or abusive content.
- Violate intellectual property rights.
- Attempt to bypass security, limits, or subscription restrictions.
- Harass, spam, or exploit other users.
- Reverse engineer, scrape, or misuse our APIs.
2. Accounts
To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account and password. Misuse of accounts may result in suspension or termination.
3. Plans & Usage
We offer both free and premium plans. Free plans may have daily or feature limits. Premium plans provide extended or unlimited access. By subscribing, you agree to the applicable billing terms.
4. Content Ownership
Users retain rights to their uploaded or generated content. However, by using the service, you grant us a license to host, store, and display your content as necessary to operate the platform.
5. Data Retention
We retain user-generated content as described in our Privacy Policy. Deleted accounts and associated content may remain in backups for up to 30 days before being permanently removed.
6. Availability
We strive to provide reliable access but do not guarantee uninterrupted service. We are not responsible for downtime, data loss, or interruptions beyond our control.
7. Third-Party Services
HeloxAi integrates with trusted providers such as Supabase (database, authentication, storage), Stripe (payment processing), and AI API providers. By using our services, you also agree to their terms where applicable.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we handle your data.
9. Termination
We may suspend or terminate accounts that violate these Terms. You may stop using the service at any time.
10. Refunds & Billing
Subscriptions are billed on a recurring basis. You may cancel at any time. Refunds may be issued only at our discretion or where required by law.
11. Age Restrictions
You must be at least 13 years old (or 16 in the EU) to use our services. If you are under 18, you must have parental permission.
12. AI Disclaimer
HeloxAi uses AI to generate content. Outputs may contain inaccuracies or unintended results. You agree not to rely on AI-generated content for legal, medical, financial, or safety-critical purposes.
13. Limitation of Liability
We are not liable for any damages, losses, or claims arising from your use of the service, including generated content, downtime, or third-party integrations.
14. Indemnification
You agree to indemnify and hold harmless HeloxAi, its affiliates, and staff from any claims or damages arising from your misuse of the platform.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. International Use
If you access HeloxAi from outside our primary jurisdiction, you are responsible for complying with your local laws.
17. Changes
We may update these Terms & Conditions from time to time. Significant changes will be communicated via email or in-app notices. Continued use of the service means you accept any updated terms.
18. Contact
If you have any questions, contact us at: support@zynara.xyz